Automated Guest Review Platform for Tour Operators

Turn More Happy Tour Guests Into Google & TripAdvisor Reviews

Kanko Metrics gives guests an easy, friendly path to share their experience on Google and TripAdvisor, while your staff stay focused on running great tours, not sending awkward reminder emails.

Full customer support included.

How It Works

Share guest details
Upload guest lists or connect your booking system after each tour.
Emails go out automatically
Light, branded reminder emails are sent on your behalf.
Guests leave reviews
Guests tap once to review you on Google or TripAdvisor.
You track activity
See who opened, clicked, and reviewed in a single dashboard.

Minimal Work

Minimize the administrative burden for your staff so they can focus
on delivering great tours while we handle the follow‑up.

We handle the feedback

Our system sends the right message
at the right time, nudging guests
to share their experience without
adding tasks to your team.

What you provide
  • Guest names
  • Guest emails
  • Guide name
  • Tour date
  • Confirm TripAdvisor & Google listing links

ROI You Can See

More Public Reviews

Turn private guest satisfaction into
public reviews that help you stand
out in competitive marketplaces.

Stronger Trust

Recent reviews reassure future
guests that your tours are consistently
well‑run and worth the price.

Better Visibility

A steady stream of reviews improves
visibility on Google and TripAdvisor
search results.

Less Admin

Reduce manual reminder emails
and spreadsheet tracking so your
team can stay guest‑facing.

Why Tour Operators Choose Kanko Metrics

Generic review tools

  • One‑size‑fits‑all email templates
  • Complex setup and configuration
  • Little understanding of tour workflows
  • Support that treats tours like any local business

Kanko Metrics

  • Designed specifically for tour and activity operators
  • Emails tuned for multi‑guide, multi‑tour schedules
  • Reporting that reflects guide and tour‑level performance
  • Dedicated onboarding help from tour‑industry specialists

Here to support your tour business

Dedicated, responsive support from a small team that understands the realities of running tours in busy seasons and shoulder seasons alike.

Turn more happy guests into future bookings

Start in minutes with your first month free. Connect your tours,
send your first campaigns, and see how many more reviews you can earn.

Cancel anytime.